Supervisor

  1. Oklahoma City,OK
  2. Apr 20, 2017
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G2 Secure Staff is hiring for a Supervisor job in Oklahoma City,OK

QUALIFICATIONS:

  1. A.       EDUCATION AND EXPERIENCE
    • High School diploma or equivalent.
    • Some supervisory/management in shift work environment experience necessary.
    • Must have proven previous supervisor/management exp.
    • Verbal and written communications skills
      1. Must be 18 years of age or older.
      2. Must have a home telephone.
      3. Must have reliable transportation.

B.    PERSONAL AND PHYSICAL REQUIREMENTS

  • Treat all information as confidential.
  • Possess the tact to deal with all levels of situations, client representatives, employees and the public.
  • Must be able to sit, stand, lift, and/or bend throughout shift.
  • Must pass pre-employment and random drug tests.
  • Must be able to read, understand and carry out instructions in English.
    1. No criminal convictions
    2. Must be able to verbally direct in English.
      1. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
      2. Be able to resolve problem situations with passengers when necessary.

PERFORMANCE RESPONSIBILITIES:

  • Must be able to perform all duties of subordinate employees when necessary.
  • Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
  • Schedule personnel daily and furnish copy to General/Ops or Account Manager.
  • Monitor employee activity and makes adjustments as needed.
  • Make sure employee follow all regulations/procedures.
  • Make decision concerning the operation when the Shift Supervisor or General Manager is not available.
  • Check In/Out sheets to insure all employees have logged in times correctly
  • Deals courteously and tactfully with fellow employees
  • Handle complaints
  • Communicate effectively with fellow employees and client representatives.
  • Make recommendations to General Manager and/or Ops Manager regarding personnel performance.
  • Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager.
  • Make sure state licenses and training records are current.
  • On call 24 hours per day.
  • Report inquiries and other major incidents to General Manger/Ops Manager or Account Manager.
  • Handle Off Schedule Operations when General Manager/Ops Manager is not available.
  • Respond to inquiries from client, staff, and passengers in a courteous manner.
  • Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
  • Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
  • Attend meetings and inservices as required.
  • Utilize appropriate communications channels and maintain records, reports and files as required.
  • Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
  • Adhere to company policies and procedures and participate in achievement of company objectives.
  • Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
  • Perform quality assurance service audits as directed to conform to client’s specifications and/or procedures.
  • Perform other duties as requested.

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